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Sales FAQ

1. What size RV is right for me?

There is no right or wrong answer, however, RVDA states that of all RV's sold 70% are 27' or larger. While making your decision, take the time to sit in your new RV 15 minutes and imagine a rainy day. Would you be comfortable with this floor plan? If it's a motorhome, be sure to do a test drive for 20 minutes on a highway and on back roads to be sure you're comfortable.

2. What RV style is best for me?

Decide how many times you may use your RV, how far you will go and how many people will be traveling with you. Do you have a vehicle capable of towing a trailer? With a motorhome, getting there is half the fun. With a trailer, you may have more room once you get there and a vehicle to sightsee with. How much have you budgeted for this purchase?

3. How can I prevent buying a lemon?

Buy from a reputable dealer who will service it before you take delivery and be there to service your vehicle after the sale. When looking at a used vehicle, check for water damage, stains, soft or weak floors, check the roof for cracks and sagging, overall cleanliness and condition. Check tires for dry rot and cracking. If possible, bring your recreational vehicle to a reputable RV dealership for a pre-delivery inspection.

4. What 2 things should I do when considering an RV purchase?

1. Go to a couple large RV shows to narrow your choice of RV.

2. Talk to as many people as possible about that vehicle and the dealer they purchased from.

5. What kind of fuel economy should I expect from an RV?

With most Class C motorhomes you can anticipate 8-12 miles per gallon, most Class A's average 7-10 mpg for gas, most diesels, 7-11 mpg. Keep in mind that how you drive will affect mileage. Regardless of the gas mileage, the RV experience outweighs the cost.

6. What is a pusher?

A pusher is a motorhome with the engine mounted in the rear, usually a diesel that will provide you with a better ride and fuel economy.

7. How much should my tow vehicle or dinghy weigh?

Rule of thumb - your tow vehicle IE behind your RV should be less than 3,500 lbs. or should not exceed your GCWR or motor manufacturer guidelines.

8. Simple RV facts. Do I need a special license?

In most states RVs require no special license. In a few states you may need to have a special driving test. Personal use RVs do not require a special license, however, please drive carefully.

9. Is the interest on my RV loan deductible?

Yes the interest may be deducted please consult your tax advsior.

10. Can we go out and look around if everything is open?

At Diamond RV, most weekends our inventory on the lot is open depending on the time of year and weather conditions. However, it you are a newbie and would like assistance, we suggest you have one of our RV consultants with you.

11. Will you show us how everything works?

Yes, we ask that you give 1 to 2 hours when picking up your unit for a complete orientation and walk-thru where we will answer all your questions.

12. Can I offer something other that a motorhome or trailer as a trade-in?

Yes, depending on what it is and the condition of your trade.

13. What's an RV blog?

www.rvblog.com is a place to share and enjoy RV experiences with other RV families, trips, purchasing, service and maintenance!!!

15. www.gorving.com

www.gorving.com is a great place to start your RV experience. Here, you will find info on places to go, recreational vehicle manufacturers, buying or renting and how to get a free video on the RV lifestyle.

16. Should I join an RV club?

There are many types of RV clubs. For example, the Good Sam Club www.goodsamclub.com serves over 1million RV owners of all types and www.fmca.com, which is a motorhome/coach association, offers many benefits throughout the country, including a magazine. There are many other RV clubs offered by manufacturers and your local dealer. Joining an RV club with people having the same interest will bring lifelong memories and friendships.

17. When planning a trip, where do I start?

There are many resorts. First decide on the length of time you would like to spend traveling to get to your destination. For most weekend trips you may not want to spend more than 2 hours to get to and from it. Have a family meeting to decide what activities would be of interest: beach, mountains, amusements parks, fishing, racing/motorsports, etc. Go through your campground directory, state or national, to get info on campgrounds. Call for availability. Remember, prime season and the quality of the resort are always more in demand. Most families will try to plan all the upcoming calendar year activities in January.

Service FAQ

The following questions and answers are to help with commonly asked questions and are not meant to be a quick fix for all your service means. Please contact our service department to schedule an appointment for your RV service needs.

1. How do I winterize my RV?

You should winterize before the temperature reaches the freezing mark unless the vehicle stays in a heated garage. To winterize, drain all water, water tanks, holding tanks, water pump, and all lines. To get the maximum water out of the lines, open the faucets and blow compressed air into the unit. Then pump RV anti freeze to all lines till pink comes out of the faucets. Put a cup full down all ptraps and toilets. Units with washer dryer, dishwasher, and ice maker/freezer are more difficult and should be done by a RV dealer.

2. What can I do to help prevent black streaks?

Washing the roof when you wash your RV will help. Remember, everything runs down hill. Waxing your RV at least twice a year helps make washing the black streaks easier.

3. How often should I wax or detail my RV?

Most manufacturers quality waxes last an average of 6 months, however, why wait for the wax to be gone before applying more. We recommend waxing your RV 3 times a year. Remember, if you're not into the wax on, wax off principle, check with your RV dealer or detail shop for a price quote.

4. What is a good towing safety checklist?

Is tow bar properly connected? Is wiring connected and all lights working? Is transmission in the proper gear for towing? Is vehicle's parking brake released? Always remember to follow your vehicle manufacturers' towing recommendations.

5. What kind of vehicle (dinghy) can I tow behind my motorhome?

Although there are many types of vehicles that can be towed, we suggest you contact the auto manufacturer or your local RV dealer or check with www.motorhomemagazine.com.

6. My furnace won't light.

A common problem is a bad regulator at the propane tank. A simple test will indicate if this is the case. Light all the stove burners and look at the color of the flame. The flames should be blue with little or no yellow color. If the flame does not change color, then the regulator is probably working. A bad regulator could also cause problems with the hot water heater. Be sure your battery has a good charge

7. My furnace fan starts but produces no heat.

If your furnace fan starts you can assume that the thermostat is working. Listen for a spark to see if the furnace is trying to light (it sounds like a low clicking sound). A furnace contains an internal sail switch that senses airflow. If the airflow is not sufficient, then the switch will prevent the furnace from igniting, the fan will run and you will get no heat. Check to see if any registers are closed or blocked. Some furnaces will not tolerate even a partial closure of a heat register. A low voltage condition may cause the fan to run too slow to activate the sail switch.

8. How long should my RV battery last?

How long your battery lasts depends on how much energy is stored in the battery and how well you conserve it. There is no definite answer. Some RVers claim that one 12 battery will last them about 48 hours if they don't run the furnace, carefully use the lights and the water pump, and otherwise conserve power. Remember, you should check the water levels in your batteries at least once a month

9. What should I check if my water heater won't light?

Ck to see if the is power to the igniter board, if you have power and you can smell propane check your burner tube you may have some spider webs or a dirty burner tube that needs to be cleaned.

10. What if my refrigerator won't stay lit on gas?

Try lighting your stove. Do you have a good flame? If yes, then check igniter and burner tube for rust and/or carbon deposits. Clean and retry.

11. My refrigerator will not work on electric or lp. What should I check for?

First find your fuse panel. Do you have a blown fuse? Then check your GFI outlet and your breakers to see if one of them tripped.

12. I have no water pressure when using my water pump.

Check water valves and plugs. They should be in the closed position and the fill valve from the city water to tank should be in the use position. Be sure the water heater is full (open the relief valve to test).

13. One or more of my jacks won't retract all the way.

Extend all jacks, lube pistons and springs. Operate several times and continue to lubricate.

14. I am getting no reception from our TV.

Extend antenna and turn on booster. Go into auto search on the TV menu. Let TV reprogram itself to area channels

15. One of my 110 outlets has no power.

Check all breakers then check your GFI outlets to be sure none are tripped.

16. The slide will not go out in my trailer.

Check your fuses in the main panel. For hydraulic slide systems, check for correct position of valves on manifold (located at hydraulic pump). The valve should be in the open position all the way to the right. For an electric slide, check brake lever on motor. It should be in the engage position.

17. The roof AC is not cooling.

Switch thermostat from cooling mode to fan only. Let it run ½ hour then return to cooling mode..

18. Black tank is not reading empty on my monitor panel.

You may have tissue or debris on sensors. Fill and flush possibly twice if you still have a problem, add tissue digester and try again.