Marc LaBrecque, our team leader, started in the RV business in 1973 at Minuteman RV in Chicopee, MA when he began servicing, then selling tow-able RVs. He was elected to the Coleman Dealer Council, and also to Coleman's Executive Dealer Council. He served on the Coachmen RV Dealer Council from 2003 to 2004. He is a graduate of Spader's RV Management School and participates in their 20 Group. Marc has been a member of the National Hot Rod Association since 1976 and has had the opportunity and pleasure of introducing the RV lifestyle to many of his fellow motor sport enthusiasts.
Roger and Virginia LaBrecque, the team's executive RV consultants, bring with them many years of experience operating Minuteman RV in Chicopee, MA from 1971-1991. If you're looking for Roger and Virginia now, you'll find them in Florida enjoying their retirement as well as traveling in their RV.
Bob LaFreniere As Sales Manager here at Diamond RV Centre I am dedicated to helping the sales staff makes purchasing an RV a fun, happy and affordable experience. I absolutely enjoy my job as though it was my first day here and cannot believe I’m nearing the 5 years anniversary with Diamond RV Centre. My favorite part of what I do is seeing families start their journey with us into the camping world. I have been in sales management for over 3 decades which has surely helped mold me into the person I am today. My wife of 30 years and 3 kids have got to grown up into young adults by the way of learning hard work and dedication which is why my youngest son has now started his career here alongside me. I live local to Diamond RV Centre and find it very important to support the local community and will do the same for all of my customers. Please put your confidence in myself and Diamond RV Centre for all your camping needs.
Patty Flynn started in the RV business in 1985 at Minuteman RV working in the parts and service department. She is a graduate of Spader's Service Management Training and their total Dealer Management School. She has participated in the Dealer 20 Group and continues her RV education by attending annual RV trade shows and training seminars. Patty brings over 20 years of experience to the team. Over the years she's been involved in every aspect of the dealership, giving her the ability to help Diamond RV clients with many of their RV questions.
Parts & Service
Norman (Sonny) Bergeron joined the team at Diamond RV in 2000 after 23 years in the baking industry servicing everything from hill town stores to large super-warehouse stores. Sonny had previously worked side-by-side with Marc LaBrecque from 1973-1977 at Minuteman Auto Sales and RV, so when the opportunity came, Diamond RV was quick to bring Sonny back on board. From folding trailers to luxury motorhomes, Sonny is here to fulfill all your parts and accessory needs. Sonny and his family have enjoyed the RV lifestyle since 1984.
Sara Hayden joined our sevice team in early 2013 bringing 10 years of experience in the RV industry. Before RVs, she has worked in both the boating and electrical industry. She brings with her knowledge of parts and warranty. She attended Winnebago school for warranty. In her spare time, she likes spending time with friends and family as well as traveling.
Bob Allen joined our sales staff in 1996 with 20 years experience in the automobile business. His knowledge of the auto industry enables him to assist his customers with selecting the proper towing vehicle and appropriate drive train for their motorhome. Over his ten years with us, Bob has earned numerous awards applauding his customer sales and satisfaction expertise from Winnebago, Fleetwood and Coachmen, among them, the Winnebago Peak Performer Award since its inception. To stay on top of new technology and current model year innovations, Bob continues to expand his knowledge by attending factory-training seminars. Customer service and satisfaction are very high priorities for Bob and an attribute that Diamond RV is proud of.
DJ Hevey I grew up in Belchertown Mass and now live in Granby Mass. I started at Diamond RV 2 years ago after having background doing Web Design and Graphic Design. I started at Diamond RV as the Internet Manager maintaining the website and putting new and used units on the website. After my first year I went on to full time sales and sales on Craigslist also working with wholesale dealers. I love working with people in this industry and have a lot of fun at work everyday. I have been camping since I was very young with my family and I have a ten year old son that also loves camping and being outdoors. Feel free to call me with any of your camping needs and I will make your buying experience memorable.
Bruce Kain I started selling RV's in 2000. We did a great deal of camping when the children were young. They grew up, so I continued camping with my grandchildren. They also grew up and don't do much camping these days. I have been to the factories to see how RVs are made. I have also attended manufacturers training. I enjoy helping people find the right RV for their needs. I live in the woods on a small homestead with my dog Sid, my two horses, and a mule named Molly. I enjoy the outdoors and the camping lifestyle.
Frank Tetrault began his career at Diamond RV in 2011. His sales career began selling trailers, specializing in horse trailers with living quarters. He served for several years on a product development board with the country's largest horse trailer manufacturer Frank has over 25 years sale experience in the trailer industry. His responsibilities at Diamond are primarily doing sales, but he also backs up the Finance Department when needed. Frank lives in Belchertown with his wife Michelle and their pets. They have three grown children. Their pets include his daughter's retired show horse, two mini horses that were rescue animals, and Dylan, the dog. He finds great enjoyment in hooking on to his fifth wheel and heading to Cape Cod with Michelle. When home he enjoys his woodworking shop and tending to his gardens.
My name is Rocky LaFreniere, I am new to the sales team here however not new to Diamond RV Centre. Over the past year I have been maintaining the inventory on Diamond RV Centre’s online website while learning the sales process. Although I am new to the sales department, I am enthusiastic about learning all the new things that the RVing world has to offer. I plan to continue to learn over the summer as I look forward to a long career at Diamond RV after I graduate from Minnechaug Regional High School next year. I continue to look forward to serving our customers as I grow within the establishment so please come see me to help make your RV dreams come true!!!
My name is Jess Drouin and I specialize in RV financing here at Diamond RV Centre. Not only can I get you the RV you’ve been dreaming of but I do so taking into consideration your needs and most importantly your budget. It means most to me to do whatever it takes to go back to the basics of earning the business of customers the proper way. As we all know the RV industry is a business of luxury not necessity so I pride myself in taking each and every customer as seriously as the last by providing the absolute best, possible, top notch customer service money can buy. Having been in the industry for more than 12 years I have learned how to maximize the best finance and insurance options for all of my customers giving positive experiences for the ease of the buying process. Most importantly I have made sure to maintain a balance of a fun filled life for my husband and 2 children who very much enjoy traveling with me. I enjoy my ride to work every day along the northern countryside of 91 from Connecticut so don’t let travel sway your decision to shop with us. Let your dreams become reality along with our family here at Diamond RV Centre.